{"version":"https://jsonfeed.org/version/1","title":"Caroline Global Academy","home_page_url":"https://carolineglobalacademy.com","description":"Caroline Global Academy","author":{"name":"Caroline Global Academy"},"items":[{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/learning-to-make-coffee-is-only-one-part-of-becoming-a-barista","html_content":"

When people join a barista course, they often expect to learn how to make espresso and create latte art.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/learning-to-make-coffee-is-only-one-part-of-becoming-a-barista","title":"Learning to Make Coffee Is Only One Part of Becoming a Barista","summary":"When people join a barista course, they often expect to learn how to make espresso and create latte art.","date_modified":"2026-10-13T04:00:00Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/before-turning-your-recipe-into-a-shelf-stable-product-read-this","html_content":"

Many food entrepreneurs begin with a product that customers already enjoy.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/before-turning-your-recipe-into-a-shelf-stable-product-read-this","title":"Before Turning Your Recipe Into a Shelf-Stable Product, Read this","summary":"Many food entrepreneurs begin with a product that customers already enjoy.","date_modified":"2026-10-11T04:00:00Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/what-is-retort-food-processing-and-why-are-more-food-entrepreneur","html_content":"

Food businesses often face one major challenge:

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Many workplace problems appear to be operational problems.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/why-workplace-communication-can-make-or-break-a-team","title":"Why Workplace Communication Can Make or Break a Team","summary":"Many workplace problems appear to be operational problems.","date_modified":"2026-10-06T04:00:00Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/professionalism-is-more-than-dressing-well","html_content":"

When people hear the word professionalism, they often think about wearing formal clothes or speaking politely.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/professionalism-is-more-than-dressing-well","title":"Professionalism Is More Than Dressing Well","summary":"When people hear the word professionalism, they often think about wearing formal clothes or speaking politely.","date_modified":"2026-10-03T04:00:00Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/why-small-businesses-need-systems-before-they-grow","html_content":"

When a business is small, the owner often does almost everything.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/why-small-businesses-need-systems-before-they-grow","title":"Why Small Businesses Need Systems Before They Grow","summary":"When a business is small, the owner often does almost everything.","date_modified":"2026-10-01T04:00:00Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/starting-a-business-is-easy-building-one-that-can-survive-is-dif","html_content":"

Many people dream about starting a business.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/starting-a-business-is-easy-building-one-that-can-survive-is-dif","title":"Starting a Business Is Easy. Building One That Can Survive Is Dif","summary":"Many people dream about starting a business.","date_modified":"2026-09-29T04:00:00Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/hospitality-is-about-how-people-feel-not-just-what-you-serve","html_content":"

When we hear the word hospitality, we often think about hotels, restaurants, food, drinks and service.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/hospitality-is-about-how-people-feel-not-just-what-you-serve","title":"Hospitality Is About How People Feel, Not Just What You Serve","summary":"When we hear the word hospitality, we often think about hotels, restaurants, food, drinks and service.","date_modified":"2026-09-26T10:37:17Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/good-customer-service-is-not-just-about-being-friendly","html_content":"

Customer service is often described as smiling, greeting customers politely and being helpful.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/good-customer-service-is-not-just-about-being-friendly","title":"Good Customer Service Is Not Just About Being Friendly","summary":"Customer service is often described as smiling, greeting customers politely and being helpful.","date_modified":"2026-09-26T10:35:17Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/corporate-image-what-do-people-experience-when-they-meet-your-te","html_content":"

Companies invest significant time and money developing their brand identity.

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When people hear the words “professional grooming,” they sometimes immediately think about clothing, hairstyles, makeup or appearance.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/professional-grooming-is-more-than-looking-good","title":"Professional Grooming Is More Than Looking Good","summary":"When people hear the words “professional grooming,” they sometimes immediately think about clothing, hairstyles, makeup or appearance.","date_modified":"2026-09-26T10:28:45Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/what-makes-a-team-building-programme-effective","html_content":"

A successful team-building programme does not necessarily require extreme activities, expensive venues or complicated challenges.

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Every Team Has Its Own Challenges

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/designing-purposeful-team-building","title":"Designing Purposeful Team Building","summary":"Every Team Has Its Own Challenges","date_modified":"2026-09-26T10:15:17Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/the-power-of-positive-customer-experiences","html_content":"

Recently, I had two very positive experiences with two different suppliers.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/the-power-of-positive-customer-experiences","title":"The Power of Positive Customer Experiences","summary":"Recently, I had two very positive experiences with two different suppliers.","date_modified":"2026-09-26T10:09:52Z"},{"id":"https://carolineglobalacademy.com/insights-%26-updates/f/building-trust-through-clear-communication","html_content":"

Recently, I had two separate business experiences that made me reflect on how important communication and accountability are.

","url":"https://carolineglobalacademy.com/insights-%26-updates/f/building-trust-through-clear-communication","title":"Building Trust Through Clear Communication","summary":"Recently, I had two separate business experiences that made me reflect on how important communication and accountability are.","date_modified":"2026-09-26T10:07:31Z"}]}